SHIPPING & HANDLING

Please note that all original art and prints ship from Traralgon, Victoria, Australia.

Shipping of original art work

All original art work, may take up to 3-5 days for us to package and dispatch the work to you.  Transit time will vary according to where your painting is travelling to.  

Shipping costs

Shipping costs are calculated at the checkout according to package weight and distance and plus packaging materials.  On the odd occasion where the calculation is inaccurate (as shipping costs often change without our knowledge), we may need to contact you via email to arrange additional payment.

Australian shipping catagories and prices


Australian Small Parcel $15:

This shipping option is for all Prints and Works on Paper. Sizes in this category are A3 (11.7 x 16.5 inches) for smaller. Depending on the size of your purchase and where you live, your artwork or print will be carefully wrapped and shipped either flat in a rigid mailer or rolled in a sturdy cardboard tube. 


Australian Medium Parcel $40:

This shipping option is for smaller sized stretched canvases that measure (40cm x 40cm) or below.  Artworks will be carefully packaged and shipped via Australia Post in a sturdy box. 


Australia Large Parcel $70:

This shipping option is for larger stretched canvases that measure from (44.5cm x 44.5 cm) up to and including those at ( 70cm x 70cm). Artworks will carefully be packaged and shipped via Australia Post  in a sturdy box.

International shipping categories and prices (Outside Australia)

 

International Small Parcel $30:

This shipping option is for all Prints and Works on Paper. Sizes in this category are  A3 (11.7 x 16.5 inches) , or smaller. Depending on the size of your purchase and where you live, your artwork or print will be carefully wrapped and shipped either flat in a rigid mailer or rolled in a sturdy cardboard tube.

 

International Medium Parcel $55:

1)This shipping option is for smaller sized stretched canvases that measure (40cm x 40cm) or below. Artworks will be carefully packaged and shipped to you in a sturdy box.   

 

InternationalLarge Parcel $90:This shipping option is for larger stretched canvases that measure from (44.5cm x 44.5cm) up to and including those at 20” x (70cm x 70cm). Artworks will carefully be packaged and shipped to you in a sturdy box.

 

Any dimensions outside of those mentioned here will be quoted on a case by case basis.

Insurance

Please note that due to laws imposed by President Trump, we are unable to provide insurance for parcels travelling from Australia to the US.  Please know that we have had very few problems over the years and feel very confident that your parcel will arrive safely. 

For Australia and other international destinations, please note that insurance is not routinely included in the cost of shipping that you will pay at the checkout. If you would like you item to be insured, please email us and let us know and we will arrange this (if it is possible in the country you live) and the cost in a separate invoice. In the case of commissions and very large or expensive paintings, we will insist that your painting be insured and will send an additional invoice to cover this if necessary.

 
Responsiblity of correct address

We triple-check all our parcels to make sure that they have the correct address and labelling that you supply us.  Please know that we can’t be responsible for parcels that are lost or unattainable due to an incorrectly supplied address.  

International shipments 

Please note, I am not responsible for any customs or duty fees associated with shipping to your country.

Disputes

We do our utmost to make sure that your art arrives safely.  If, on the off-chance you there are difficulties relating to your order, please do know that we will do our  very best to resolve it for you where it is in our power to do so. Please remember to be kind, we are doing our best and there are limits to what we are able to do when it comes to postal services.